As one of the first and leading business process service provider in Indonesia, KPSG continues to grow by establishing a regional subsidiary, KPSG International, Inc. (KII), in the Philippines. The grand opening celebration took place on Wednesday, December 13, 2017, in the DPC Building 10th Floor, 2322 Chino Roces Ave, Makati, Philippines with the formal ribbon-cutting. The ceremony was presided over by Munadi Wiryadipura as Vice President Director & CEO of KPSG, Idawati Supriadi as President Director of KII, and Vincensia Susiyanti as Director of KII in the presence of Senior Management as well as business partners.
KPSG has been actively expanding its branch network as part of its customer-centric approach, offering enhanced services and facilities in response to local demand. KII establishment also address the vision of KPSG Group to be the leading Business Process Services Company in the Region, serving international market in Business Process Services, both “Voice-based” and “Non-Voice based”.
KPSG Vice President Director & CEO Munadi Wiryadipura comments: ”The Regional Subsidiary in Philippines is the first step of our execution plan to realize regional expansion plans. We see that Philippines is the best BPM destination for international market with the next level of service quality requirement. With our home country specific strength in Process and IT Managed Services, we believe that we could provide add-value and synergy to the industry.”
Addresing KPSG’s goal in targeting international market, Munadi adds, “ becoming a part of the world-wide BPM ecosystem would definitely provide a strong motivation and challenge for KPSG Group to arrive at the next level of maturity as a global player.”
Idawati Supriadi, President Director of KII also comments: “In terms of BPO industry, Philippines is the gateway to global market. Our local presence allows us to provide the best in class service and technology solutions to regional and international customers."
As the provider of business process service, KII has started the operations in Makati Office, Philippines, offering inbound and outbound contact center services, as well as other non voice based BPO services including payroll, data capture services and credit initiation. KII will support the current and future clients through high-quality outsourcing services with dedicated teams and customizable solutions. KII establishment in Phillippines is a key step in enhancing KPSG global footprint as well as worldwide network, marking the commitment of seizing regional and global market. KPSG will continue to demonstrate the dedication to meeting client needs and providing answers to evolving market demands.